Incident Investigation
End-to-end incident lifecycle from reporting through RCA, actions and lessons learned.
Incident Reporting
Multi-channel intake — web, mobile, QR, WhatsApp, IVR.
● Module ready
Near Miss Reporting
Frictionless 30-second flow that maximizes reporting culture.
● Module ready
Unsafe Act / Condition
STOP work and observation cards routed to supervisors.
● Module ready
Root Cause Analysis
TapRoot, ICAM and 5-Why guided RCA with evidence linking.
● Module ready
5 Why / Fishbone
Interactive Ishikawa and 5-Why builders with templates.
● Module ready
Investigation Workflow
Stage gates, approvals and time-bound SLA tracking.
● Module ready
Action Tracking
CAPAs linked to root causes with escalation and verification.
● Module ready
Lessons Learned
Searchable knowledge base distributed across BUs automatically.
● Module ready